FAQ

The following FAQ (Frequently Asked Questions) consist of recurring questions to IFA GmbH. They are grouped under a topic and followed by their answer. If your question is not mentioned, please do not hesitate to contact us directly.

A cover sheet is needed for orders submitted via fax or postal mail to IFA GmbH.

A complete order also includes at least one of the order documents A, B1, B2, B3, C, D1 or D2 and, if required, further documents such as product information, SPC (Summary of Product Characteristics) or similar.

As central service provider in the German pharmaceutical market and neutral clearing agency, IFA GmbH supports suppliers of medicinal products, medical devices and other pharmacy-typical products in complying with legal specifiactions. This includes complying with national and European specifications especially those according to § 131 paragraph 4 SGB V.

Against this background, the given information to IFA are the prerequisite for especially doctors, pharmacies, pharmaceutical wholesalers and health insurers to handle, use and bill the product correctly.

Thus each supplier aids a safe patient care and correct billing.

The regular deadline applies to the publication of medicnal products obliged to marketing authorisation or mandatory registration into IFA's Database. IFA's Publication Calendar states all deadlines for their equivalent publication date.

In individual cases, the necessary marketing authorisation or registration of medicinal products may be handed in by the deadline for product changes.

If the documents are not handed in in time, the publication of the medicinal product into IFA's Database is impossible.

No, the information from IFA's Database are on economical, legal and logistical attributes of medicinal products, medical devices and other pharmacy-typical goods and do not contain any photos.

IFA's supplier contract may be terminated by either side with a time limit of three months to the end of each calendar year in written form to the other partner: form for termination of the IFA supplier contract

Notification Order Documents

Please use always current excel order files and PDF forms from the page notification order documents for submitting orders to IFA.

Product and adress data

EAD, product and address data

Request a current EAD file for a change order, a product range file or your address data with IFA Supplier Number. Request for EAD, product and adress data

Note

Use of IFA forms 

To view and complete the PDF documents, Adobe Acrobat Reader DC is required which is available free of charge from the Adobe website.

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